/* Чат поддержки: то, чего нет в общей дизайн-системе (tokens.css,
   components.css — копия из кабинета AnySkills, их не правим).
   Размеры экрана «Диалоги» сняты с Vuexy app-chat: список 21rem,
   отступы ленты 1.5rem, пузырь .543rem 1rem, активный пункт — заливка
   основным цветом с тенью. */

/* Вход */
.auth2 { display: grid; place-items: center; min-height: 100vh; min-height: 100dvh; padding: 1.5rem 1rem; background: var(--bs-body-bg); }
.auth2-col { width: 100%; max-width: 28.75rem; }
.auth2-card > .card-body { padding: 2.5rem; }
@media (max-width: 575.98px) { .auth2-card > .card-body { padding: 1.5rem; } }
.auth2-brand { display: flex; align-items: center; justify-content: center; gap: .75rem; margin-bottom: 1.5rem;
  color: var(--bs-heading-color); font-size: 1.375rem; font-weight: 700; letter-spacing: -.01em; }
.auth2-brand svg { width: 2.25rem; height: 2.25rem; flex-shrink: 0; }
.auth2-below { margin-top: 1rem; text-align: center; }
.auth2-below:empty { display: none; }

/* Кружок с инициалами: цвет из имени */
.avatar-initials { --c: var(--avatar-color); --c-text: color-mix(in srgb, var(--avatar-color) 70%, var(--bs-heading-color)); }

/* Кнопка темы показывает текущий выбор */
[data-theme-cycle] .ic { display: none; }
[data-theme-pref="light"] [data-theme-cycle] .theme-ic-light,
[data-theme-pref="dark"] [data-theme-cycle] .theme-ic-dark,
[data-theme-pref="auto"] [data-theme-cycle] .theme-ic-auto { display: block; }

/* ===================================================== Диалоги */
.app-content-chat { display: flex; flex-direction: column; }
.chat-app {
  --chat-bg: color-mix(in srgb, var(--bs-body-bg) 70%, var(--paper));
  display: grid; grid-template-columns: 21rem minmax(0, 1fr);
  height: calc(100dvh - 9rem); min-height: 32rem; overflow: hidden; padding: 0;
}
.chat-list { display: flex; flex-direction: column; min-width: 0; border-inline-end: 1px solid var(--bs-border-color); }
.chat-list-head { padding: 1rem 1rem .75rem; display: grid; gap: .75rem; border-bottom: 1px solid var(--bs-border-color); }
.chat-tabs { flex-wrap: nowrap; gap: .25rem; }
.chat-tabs .nav-link { padding: .375rem .75rem; font-size: .875rem; white-space: nowrap; }
.chat-tab-n { margin-inline-start: .375rem; font-size: .75rem; opacity: .75; }
.chat-search { position: relative; }
.chat-search .ic { position: absolute; inset-inline-start: .75rem; top: 50%; transform: translateY(-50%); width: 1rem; height: 1rem; color: var(--bs-secondary-color); }
.chat-search .form-control { padding-inline-start: 2.25rem; background: var(--chat-bg); }
.chat-items { list-style: none; margin: 0; padding: .25rem 0; overflow-y: auto; flex: 1; }
.chat-item { margin: .25rem .75rem; border-radius: var(--bs-border-radius); transition: background-color var(--duration, .15s) ease; }
.chat-item > a { display: flex; gap: .75rem; align-items: flex-start; padding: .528rem .75rem; color: inherit; text-decoration: none; }
.chat-item:hover { background: var(--menu-hover-bg, color-mix(in srgb, var(--bs-body-color) 6%, transparent)); }
.chat-item.active { background: var(--bs-primary); box-shadow: 0 .125rem .25rem 0 color-mix(in srgb, var(--bs-primary) 40%, transparent); }
.chat-item.active, .chat-item.active .chat-item-name, .chat-item.active .chat-item-time,
.chat-item.active .chat-item-preview, .chat-item.active .chat-item-channel, .chat-item.active .chat-item-wait { color: var(--primary-contrast, #fff) !important; }
.chat-item-body { min-width: 0; flex: 1; display: grid; gap: .0625rem; }
.chat-item-top, .chat-item-bottom { display: flex; align-items: center; gap: .5rem; min-width: 0; }
.chat-item-name { color: var(--bs-heading-color); font-weight: var(--fw-medium); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; flex: 1; }
.chat-item-time { font-size: .8125rem; color: var(--bs-secondary-color); flex-shrink: 0; }
.chat-item-preview { font-size: .875rem; color: var(--bs-body-color); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; flex: 1; }
.chat-item-wait { font-size: .75rem; color: var(--bs-warning-text-emphasis); font-weight: var(--fw-medium); flex-shrink: 0; }
.chat-item-channel { font-size: .75rem; color: var(--bs-secondary-color); }
.chat-items-empty { padding: 2rem 1.5rem; text-align: center; font-size: .9375rem; }

.chat-main { min-width: 0; display: flex; flex-direction: column; background: var(--chat-bg); }
.chat-empty { margin: auto; text-align: center; padding: 2rem; max-width: 24rem; }
.chat-empty-ic { width: 4.5rem; height: 4.5rem; border-radius: 50%; display: grid; place-items: center; margin: 0 auto 1rem;
  background: color-mix(in srgb, var(--bs-primary) 14%, var(--paper)); color: var(--bs-primary); }
.chat-empty-ic .ic { width: 2rem; height: 2rem; }

.chat-conv { display: grid; grid-template-columns: minmax(0, 1fr) 18.5rem; min-height: 0; flex: 1; }
.chat-history { display: flex; flex-direction: column; min-width: 0; min-height: 0; }
.chat-history-head { display: flex; align-items: center; gap: .75rem; padding: 1.015rem 1.5rem; background: var(--paper); border-bottom: 1px solid var(--bs-border-color); flex-wrap: wrap; }
.chat-back { display: none; }
.chat-actions { display: flex; gap: .5rem; flex-wrap: wrap; }
.chat-feed { flex: 1; overflow-y: auto; padding: 1.5rem; display: flex; flex-direction: column; gap: .5rem; }
.chat-feed > * { flex-shrink: 0; }
.chat-day { text-align: center; margin: .5rem 0; }
.chat-day span { font-size: .8125rem; color: var(--bs-secondary-color); background: var(--chat-bg); padding: 0 .75rem; }
.chat-sys { align-self: center; font-size: .8125rem; color: var(--bs-secondary-color); }
.chat-msg { display: flex; gap: .75rem; max-width: 75%; align-items: flex-end; }
.chat-msg.is-contact { align-self: flex-start; }
.chat-msg.is-agent, .chat-msg.is-note { align-self: flex-end; flex-direction: row-reverse; }
.chat-msg-body { display: grid; gap: .25rem; min-width: 0; }
.chat-text { padding: .543rem 1rem; border-radius: var(--bs-border-radius); white-space: normal; overflow-wrap: anywhere;
  background: var(--paper); color: var(--bs-heading-color); box-shadow: var(--bs-box-shadow-sm, 0 .125rem .25rem rgba(47,43,61,.08)); }
.is-contact .chat-text { border-end-start-radius: 0; }
.is-agent .chat-text { background: var(--bs-primary); color: var(--primary-contrast, #fff); border-end-end-radius: 0;
  box-shadow: 0 .125rem .25rem color-mix(in srgb, var(--bs-primary) 40%, transparent); }
.is-agent .chat-text a { color: inherit; }
.is-note .chat-text { background: var(--bs-warning-bg-subtle, #fff5e6); color: var(--bs-heading-color); border: 1px dashed color-mix(in srgb, var(--bs-warning) 60%, transparent); box-shadow: none; }
.chat-note-label { font-size: .75rem; color: var(--bs-warning-text-emphasis); font-weight: var(--fw-medium); }
.chat-meta { font-size: .75rem; color: var(--bs-secondary-color); }
.is-agent .chat-meta, .is-note .chat-meta { text-align: end; }
.chat-shot img { display: block; max-width: 16rem; max-height: 14rem; border-radius: var(--bs-border-radius); object-fit: cover; }
.chat-file { display: flex; gap: .75rem; align-items: center; padding: .5rem .75rem .5rem .5rem; border-radius: var(--bs-border-radius);
  background: var(--paper); color: var(--bs-heading-color); text-decoration: none; border: 1px solid var(--bs-border-color); }
.chat-file b { display: block; font-weight: var(--fw-medium); font-size: .875rem; }
.chat-file small { color: var(--bs-secondary-color); }
.chat-file-ic { width: 2.25rem; height: 2.25rem; border-radius: .5rem; display: grid; place-items: center; font-size: .6875rem; font-weight: 700;
  background: color-mix(in srgb, var(--bs-primary) 14%, var(--paper)); color: var(--primary-text, var(--bs-primary)); flex-shrink: 0; }

.chat-compose { margin: 0 1.5rem 1.25rem; }
.chat-compose-modes { display: flex; gap: .25rem; margin-bottom: .5rem; }
.chat-compose-modes label { display: inline-flex; align-items: center; padding: .25rem .75rem; border-radius: var(--bs-border-radius); font-size: .875rem; cursor: pointer; color: var(--bs-secondary-color); }
.chat-compose-modes input { position: absolute; opacity: 0; pointer-events: none; }
.chat-compose-modes label:has(input:checked) { background: color-mix(in srgb, var(--bs-primary) 14%, var(--paper)); color: var(--primary-text, var(--bs-primary)); }
.chat-compose-modes label.is-note:has(input:checked) { background: var(--bs-warning-bg-subtle); color: var(--bs-warning-text-emphasis); }
.chat-compose-modes label:has(input:focus-visible) { outline: 2px solid var(--bs-primary); }
.chat-compose-box { background: var(--paper); border-radius: var(--bs-border-radius-lg, .5rem); box-shadow: var(--bs-box-shadow-sm, 0 .125rem .5rem rgba(47,43,61,.1)); border: 1px solid transparent; }
.chat-compose.is-note .chat-compose-box { background: var(--bs-warning-bg-subtle); border-color: color-mix(in srgb, var(--bs-warning) 50%, transparent); }
.chat-compose textarea { width: 100%; border: 0; background: none; resize: none; padding: .75rem 1rem .25rem; color: var(--bs-heading-color); outline: none; min-height: 3.5rem; max-height: 12rem; field-sizing: content; }
.chat-compose-row { display: flex; align-items: center; gap: .5rem; padding: .25rem .5rem .5rem; }
.chat-compose-row .navbar-btn { cursor: pointer; }
.chat-compose-hint { font-size: .75rem; }
.chat-compose-file { font-size: .8125rem; max-width: 12rem; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.chat-compose-file:empty { display: none; }

.chat-card { background: var(--paper); border-inline-start: 1px solid var(--bs-border-color); padding: 1.5rem 1.25rem; overflow-y: auto; display: grid; gap: 1.25rem; align-content: start; }
.chat-card-sec { display: grid; gap: .375rem; }
.chat-card-h { font-size: .75rem; text-transform: uppercase; letter-spacing: .04em; color: var(--bs-secondary-color); margin: 0; }
.chat-kv { display: grid; grid-template-columns: auto 1fr; gap: .25rem .75rem; margin: 0; font-size: .875rem; }
.chat-kv dt { font-weight: 400; color: var(--bs-secondary-color); }
.chat-kv dd { margin: 0; color: var(--bs-heading-color); min-width: 0; overflow-wrap: anywhere; }
.chat-card-link { font-size: .875rem; overflow-wrap: anywhere; }
.chat-past { list-style: none; padding: 0; margin: 0; display: grid; gap: .25rem; font-size: .875rem; }
.chat-past li { display: flex; justify-content: space-between; gap: .5rem; }
.chat-code { background: var(--chat-bg, var(--bs-tertiary-bg)); border-radius: var(--bs-border-radius); padding: .75rem 1rem; font-size: .8125rem; white-space: pre-wrap; word-break: break-all; }

@media (max-width: 1399.98px) { .chat-conv { grid-template-columns: minmax(0, 1fr); } .chat-card { display: none; } }
@media (max-width: 991.98px) {
  .chat-app { grid-template-columns: 1fr; height: calc(100dvh - 7.5rem); }
  .chat-app.has-conv .chat-list { display: none; }
  .chat-app:not(.has-conv) .chat-main { display: none; }
  .chat-back { display: inline-grid; }
  .chat-msg { max-width: 90%; }
  .chat-feed, .chat-history-head { padding-inline: 1rem; }
  .chat-compose { margin-inline: .75rem; }
  .chat-compose-hint { display: none; }
}

/* Шапка меню, заголовок панели, профиль — из cabinet.css кабинета AnySkills */
.app-brand-link {
  display: flex;
  align-items: center;
  gap: 0.875rem;
  min-width: 0;
  color: inherit;
}
.app-brand-link:hover { color: inherit; }
.app-brand-logo { overflow: hidden; }
.app-brand-text { overflow: hidden; text-overflow: ellipsis; min-width: 0; max-width: 10.5rem; font-size: 1.125rem; }
.app-brand-link { flex: 1 1 auto; }
.app-brand-toggle { flex: none; }
.menu-icon { display: inline-grid; place-items: center; }
.menu-icon > svg { width: 100%; height: 100%; }

/* Заголовок в панели: страницы могут положить сюда своё */
.navbar-title {
  flex: 1 1 auto;
  min-width: 0;
  overflow: hidden;
  color: var(--bs-heading-color);
  font-weight: var(--fw-medium);
  text-overflow: ellipsis;
  white-space: nowrap;
}

/* Кружок человека в панели: 40px, как у Vuexy */
.navbar-avatar .avatar { width: 2.5rem; height: 2.5rem; font-size: 0.9375rem; }
.dropdown-profile { display: flex; align-items: center; gap: 0.75rem; padding: 0.5rem 1rem; }
.dropdown-profile .min-w-0 { min-width: 0; }

/* Сообщения над страницей */
.app-content > .alert { margin-bottom: 1.5rem; }